Privacy Policy
01
INFORMATION WE COLLECT
INFORMATION WE COLLECT
Directly from you: Name, email, phone number, billing and shipping addresses, payment details, order history, and support logs.
Automatically: Device info, IP address, browser type, cookies, and usage analytics.
Preferences: Newsletter sign-ups and marketing consent.
02
HOW WE USE YOUR DATA
HOW WE USE YOUR DATA
We use your data to process orders, ship products, and handle refunds. We use it to communicate shipping updates and provide support. It helps us personalize your experience and recommend products. We send marketing messages only if you've opted in — you can opt out at any time.
03
COOKIES & TRACKING
COOKIES & TRACKING
We use cookies to run the website and analyze traffic. Essential cookies cannot be turned off. We only use non-essential cookies with your consent. Third-party partners may also use tracking technologies on our site.
04
THIRD-PARTY DATA SHARING
THIRD-PARTY DATA SHARING
We share data with trusted third parties to run our business — payment processors, shipping couriers, and marketing platforms. These partners must protect your data and cannot use it for their own purposes.
05
INTERNATIONAL DATA TRANSFERS
INTERNATIONAL DATA TRANSFERS
We transfer and process data across international borders to fulfill global orders. We ensure proper safeguards are in place and comply with applicable privacy laws everywhere we operate.
06
DATA RETENTION & SECURITY
DATA RETENTION & SECURITY
We keep personal data only as long as necessary to fulfill orders, resolve disputes, or meet legal obligations. We use standard technical measures to protect your data and constantly update our security controls.
07
YOUR RIGHTS
YOUR RIGHTS
Depending on your location, you have the right to access, correct, or delete your data. You can withdraw marketing consent, object to specific data processing, or request data portability. Contact us at customercare@maincharacterinternational.com to exercise these rights.
08
CHILDREN'S DATA
CHILDREN'S DATA
Our website is for users 18 and older. We don't knowingly collect data from children. If we find such data, we'll delete it immediately.
